Billing. Know what you're paying for.

For many businesses, telecommunications billing becomes increasingly difficult to manage as the environment grows.

Why Converged?

More than just the bill. Your investment under control.

Our Managed Billing service brings your expenditure, services, and usage together into one clear view.

It's an ongoing management layer helping you understand exactly what you're paying for – and identify opportunities to improve your return on investment.

We combine specialist billing technology with our telecommunications expertise and ongoing management to give you greater visibility and control

Visibility. Validation. Optimisation

Understand your telecommunications spend.

Billing and optimisation dashboard

Multiple accounts, hundreds of services, different plans, devices and users can generate thousands of individual charges every month. Services get added, people leave, plans change and usage fluctuates — but the billing keeps coming.

By the time someone reviews the invoice, it can be difficult to understand whether everything is correct, whether services are still being used or why costs have changed.

The result? Businesses often spend significant amounts on telecommunications without having the visibility or time to properly manage what's behind the bill.

Bill Reporting.

Ongoing visibility across your accounts, services and charges, helping ensure your billing is accurate and aligned with your agreed rates.

Reporting | Validation | Reconciliation

Analytics.

Analysis and trending across services, users, plans, usage and expenditure – helping your cost centre owners and financial teams understand what's changing and where attention may be required.

Visibility | Analysis | Cost Centres | Trends

Audit.

Validate inconsistent contracted rates, unexpected charges, inactive services, and other exceptions – so they can be investigated and resolved.

Billing issues can continue month after month if they are not proactively managed.

Unexpected Charges | Discrepancies | Billing Disputes

Get more from your telecommunications investment.

Talk to us about Managed Billing & Optimisation