Everything your mobile workforce needs.
Telstra Mobility
As a Telstra Enterprise Partner, Converged has access to the wide portfolio of Telstra Enterprise Mobile plans and services.
We help you select and manage the right combination of mobile plans, devices, data and roaming services based on how your business operates.
Managed Helpdesk
Our Australian-based team takes care of the day-to-day administration of your mobile environment, managing everything from provisioning and activations to changes, support and ongoing service administration.
Your dedicated Customer Service Manager gets to know your environment, your processes and your agreed Telstra plans. They become your single point of contact, ensuring every request is managed consistently and efficiently.
With direct access to Telstra's provisioning systems, our team can action requests quickly and accurately, backed by our high-SLA service model.
Mobile Device Management – MDM
Your mobile devices are an extension of your business — they need to be secure, managed and configured correctly from the moment they are deployed. Our MDM capability helps you manage your mobile environment centrally, giving your IT team greater control and visibility across your devices.
From deployment to retirement, MDM can remain part of the device lifecycle — helping maintain control throughout the life of every device.
Device Lifecycle Management
We manage the complete lifecycle of your mobile devices – from procurement to final retirement.
And when it's time to replace them, we don't simply consider them end-of-life. Eligible devices can retain significant residual value, and our buyback process helps you recover that value while managing the secure return, data removal and retirement of your devices.
Mobility Reporting. Visibility that leads to action.
Our Bespoke Monthly Mobile Report provides you with a regular overview of your mobile fleet. It brings together key information including:
- Number of services
- Plans and service types
- Usage patterns
- Data consumption
- Exceptions
- Unused services
- Changes across your account
- Opportunities for optimisation
It is not simply about presenting data, it is designed to help you keep track of the monthly activity and identify areas of optimisation